Testimonials

"The engineering on your 650 KLR motorcycles appears to be excellent---except for your kick stands. Two modifications I would recommend are (1) shorten the kick stand by at least 0.5 inch. I find it very aggravating looking for a suitable spot to park my bike that will not allow the bike to fall over to the right side. On a recent dual-sport trip my bike fell over three times all by its self, and (2) add a small "spike" to the kick stand that will improve finding the kick stand with the foot."Chuck Galloway | Elko, NV
"great experience, be back for more for sure. Riding Hondas for 40 plus years. Best experience ever, includes UK, New England and other dealers in California "Marcus Hone | San Leandro, CA
"Just wanted to share a real good experience. I don't live near Hayward,visiting with mom from monterey bay. I've wanted a scooter to run around the harbor on - stopped in to check out a Honda scooter. Great - easy going - fully answered all my questions- the young man was up on his game!! Great service - Best price from the monterey bay to hayward, serviced the scooter while I waited,the tech who worked on the scooter treated me like a spent a bundle, the crew I dealt with were very friendly and served me very well. Thanks -all you guy's. I couldn't say better things - I'm sure the real riders know where to shop!!! Thanks - Jonny"Jonny Souza | santa cruz, CA
"April 29th 2013 I brought my bike in for a Fuel Injection dash board service light issue. It was a Monday and I thought it would be a couple days before a service tec could even look at it. Joe Souza the Service Tech said that if possible he would have someone look at it. He and his tec had it fixed thesame day!! I could not pick up my bike till May 4th. It was sitting their for 5 days. Joe Souza had his assistant Kevin wash my bike for me before pick up. Is that great service or what? This service was over the top as far as I'm concered. 5 Stars!!! Thanks Joe Souza and your great crew. You guy's are awesome. See you later this month for my tires and oil change service.I ride a 2006 CBR1000RR which I purchased from East Bay Motorsports....You guys rock!"Gary Guarneri | Alamo, CA
"In Feb 2013, I was shopping for a Suzuki Boulevard M109r. I came to this dealership after searching the internet and pleasantly suprised to see that salespeople and managers were very cordial and welcoming. They had nice 2008 M109r on the floor that caught my interest and were more than willing to work with me on the price. In fact, after we had agreed on the price they were nice enough to transport the bike to my home in SF (at no extra charge). In the end, I got a great bike for a reasonable price and was provided with excellent customer service. I will definitely recommend my friends and family to East Bay Motorsports."Greg W | San Francisco, CA
"I have had to opportunity to work with the folks at East Bay Motorsports since moving to the area. All the individuals I have worked with have been outstanding however, Daryl and his staff in the Service Department are unmatched in their professionalism and integrity. They play a key role in the the ongoing maintenance on my bike which makes my overall purchase and ownership a pleasurable experience. "Dean Lowe | Danville, CA
Bob Brisco | El Dorado Hills, CA
"Brought my 09 ZX6R in for service - burned up stator. Not only did you replace the stator, the rectifier was replaced for the second time even after the recall...ALL AT NO COST! Thanks Joe...for talking to Kawasaki and getting my bike up and running. Darryl, your crew is very knowledgable and helpful. Everyone helped me from unloading my bike to getting it back. Now I'm working up a deal for another new bike...Hey Elliot, how about a deal on a Versys?"Dodgie Vidad | Sacramento, CA
"The whole staff is supurb. Busy place, but everybody is very helpful. Overall great experience."Steve Raby | Pacifica, CA
"I just picked my bike up from service. I own a 2000 yamaha r1000 (CLEAN)!! I had 520 sprocket con. kit installed, brand new tires, axle and bearings and a FULL service tune~up. Bryan Weckiewicz was the master tech. that worked his magic!! My bike runs sooooooo damn good! He is the man to see, i dont care what the hell you ride.This magician knows whats up. All the techs. are more than qualified and able to articulate how a problem can be solved inn a way, that even a clueless person (me)!! can understand. They got me the best parts and service prices they could possibly do. " Im over the moon " MERRY CHRISTMAS BRYAN AND ALL U SAVAGES IN SERVICE" .......Utmost props, LEE C. (fremont,ca.)"lee clute | fremont, CA
"great service by darrel and shop team "harry williams | concord, CA
"I own a FJR 1300 and have been using the service Department for maintence and drop in oil changes. I have received nothing but spectacular service. The employees are always helpful and making sure I get the best service, advice and a fast service while I waite. I purchased a anti fogger for my helmet sheild and the employee volunteered to install it for me. Thank you and keep up the great work and service! "Brent Butler | San Ramon, CA
"I bought my 2006 Yamaha R1 from East Bay and have continued to come back for parts and accessories. I'm very pleased."Anonymous | Fremont, CA
"I recently purchased the Can-Am Spyder from East Bay Motorsports. My experience has been wonderful every step of the way. From the sales people to the mechanics, everyone has been extremely helpful in getting my needs met. The parts department has gone out of their way to find me parts they weren't even sure they could get, all the while keeping me informed on their progress. I know from experience that most dealerships would not call and follow up with your purchases, but that is something that I've come to appreciate from East Bay Motorsports. I would highly recommend doing business with them if you are in the market to buy a motorcycle."Ed Brown | San Mateo, CA
"I just have to say that we bought a Spyder on Sat (Memorial Day weekend) everything was going well until today. My husband was gettig use to it so he could drive it to work for mileage factor and he wanted a toy. We couldn't drive it home so the owner (Phil) and Tyler brought it to our house. Dennis drove it all dayy on Sunday geting use to it and then he went out on MOnday iand it wouldn' start at all. I called Calle (the Finance Manager) at home and she got right on it. Within minutes we had Phil, Sean and someone else calling us. Calle is the one that made all the call all day and by early afternoon we had Sean here and he got it going for us. It had a blown fuze. I just cain't thank them all enough to take their time out of a Holiday weekend and help us like they did. Calle, I thank you so much and Phil, and Sean. It was an toghter team and they made it happen. e are now happy very happy. Dennis can drive it to work tommorrow and I would recommend anyone to this dealership. They did over and above to us very happy and to be able to do what we st out to do when we bought it. Thank you to all of you and Carre, you are a sweetheart for getting on it and making calls to make sure we were taken care of. Cain't thank you enough!!!!!!!!!!!! Forever customers, Kathy and Dennis Morais"Kathy and Dennis Morais | Millbrae, CA
"Great experiance will surely come back!"Dustin Norgaard | brentood, CA
"My first experience with East Bay Motorsports didn't end with any purchases. I went in to sit on several bikes and ask questions about a bike for a new rider. The guys on the floor were informative and didn't pressure me into buying anything, which made being in a dealership much more comfortable. This last time, I needed both tires changed. After a 15-minute phone call, the tires were ordered and an appointment (for the next day!) was set up. I waited in the showroom for about 1.5 hours, looking at their awesome gear selection and (of course) sitting on sweet 2009/10 models. Price estimations were accurate and I spent less than expected. In addition to balancing and mounting my tires, they cleaned and lubed my chain, tweaked my idle and suggested a front brake pad change (which I will be going back for in a couple of weeks). Overall, great positive experiences!"Anonymous | Oakland, CA
"Elliot, Calle and Mariano---you ROCK!!!!! I paid for a 2009 ZX6R Monster Edition much much less otd than when I purchased my 2003 ZX6R 7yrs ago is Sac!!! I was in and out of your dealership in about an hour. Keep up the good work!!!! This bike is awesome!!! I dont think anyone can touch your no haggle price."Dodgie Vidad | Sacramento, CA
"Very Good Parts Department, Definitely know what they are talking about behind the counter. And a decent Selection of Gear In stock."David Roth | Castro Valley, CA
"We came in the other day looking at bikes. Chris was really nice and knowledgable. By the way, the Japanese symbol on the Hayabusa 1300 says "Hayabusa" which means Falcon. Thank for helping us out."Anonymous | Fremont, CA
Anonymous | Fremont, CA
Anonymous | Castro Valley, CA
"My and I were interested in purchasing bikes, him making the actual purchase and me getting an idea of what I want and need for safety. Paul Conner was the guy that helped us when we stepped in, he saw us standing there looking around and he approached us with a very friend vibe. Asked us some questions, and helped us make up our minds. He was very knowledgeable. He even helped us with the gear, and told us stories about his experiences, and most importantly, there was ZERO sales pressure from him at all. Most definitely recommend going in there and asking for Paul Conner. Overall it was a great experience, very clean and organized, very friendly, that lady at the safety gear corner is ALSO very kind and helpful. Only -1 is that they didn't have the 250 Ninja instock, but i quickly fell in love with the white 09 R6 w/ the black seats they had. "Jonson Huang | Castro Valley, CA
"One of the easiest and most pleasant buying experiences I have ever had. Called in to inquire about purchasing (2) Yamaha WR250F's at a certain price and spoke with Dave (Sales Manager). I was on the phone less than 5 minutes and had a great price and we agreed that I would pick them up the next day. Arrived mid day and the place was swamped with customers, but Dave immediately helped us out and set us up with one of the sales reps, Marty, to get the process done. They both answered any of our questions quickly and professionally and had us taken care of in about an hour total time from start to finish. I have to say this is one of the most laid back and professional dealerships I have been in. Everytime I turned around I had one of the sales staff asking me if I was ok and had any questions that needed answering. They have earned a customer for life and I will refer everyone that asks to East Bay. Thanks for the great service East Bay!!!!"Chris B. | Marina, CA
"This is an A+ dealership I went in looking for a first bike and I didn't want to put any money down. I got an excellent price on a 2005 CBR600 F4I and I LOVE it. Everytime I've been back in the store for parts, accesories, or gear I have been in and out and gotten something better and more affordable then I thought. I definitely will be getting my next by at EBMS."John B | livermore, CA
"After thinking over my selection of new 2007 CBR600RR Paul Conner was a great help with getting me a great deal. He was extremely friendly and even helped me on his day off of work in order to work with Don and EBMS to find the right price. He even delivered it to me personally. Paul was honest and genuinely cared to help. He is a great sales associate for East Bay and has helped me find my dream bike (my 1st street bike) and I would definitely buy from East Bay again. Gene & Julie were a great help too! Thanks East Bay Motorsports!"Mike E | Emeryville, CA
"I am thoroughly satisfied with the customer service, most especially with the help I received from your sales representative Paul Conner. I believe that he embodies everything about great customer service--great knowledge in your products, a willingness to really spend time with the customer, a desire to truly know and appreciate the person, and a sincere interest in getting potential customers on the most suitable bike--all the while trying to strike up' a deal which culminates in a win-win situation. Paul truly goes out of his way to make the shopping experience what it should be--informative and pleasurable, and (on the business end) profitable. He and other sales reps' at East Bay' are the types of people that inspire customers (or shall I say future clientele) to keep coming back'. All told', I'm very pleased with the great service. "Stephen Sugay | Brentwood, CA
"I was very pleased with the service I received when purchasing my 2007 GSXR 600. The Sales Representatives were very knowledgeable and helpful-answered all my questions. I would like to say Thank You to Don Reiff and Todd...you guys are great...and Don thank you for the great deal--you're the best. I am totally enjoying my bike. "Geeta Nair | San Carlos, CA
"I recently purchased an '06 Yamaha YZFR1. It was the smoothest transaction I have ever conducted buying a motorcycle or vehicle. Worked with the Sales Manager Don through the phone and spent less than an hour at the dealership picking up my bike and signing on the line. There was no haggling or back and forth, straight forward deal. I went on through the F&I office to do the DMV paperwork and the ease continued on there and on through the parts department. I plan on making all of my future motorcycle purchases with this dealership. Being I ride dirt and street, I buy a new bike every couple of years."Richard Smith | Antioch, CA
"I must say that my experience with East Bay wsa the best. I don't think I will ever shop anywhere else. You are 100 miles away, but I like the people, product and prices the best. My Kawasaki was the best item for price and the expert sales staff made me feel welcome, even as a beginner. I tell everyone I know where to shop."Anonymous | Rancho Cordova, CA
"I wanted to make sure that I wrote in and made a comment on how good the service is at your dealership. I've come in for service before and your guys there are real cool and low key. So I said the next bike I buy it will be here. I e-mailed you guys about a bike, when I got there and Jason qualified me. I had picked the wrong bike, he quickly sold me up to a better bike and turned a possible disappointment into an awesome experience. I said I was in a hurry, I don't want to put anything down, I want the best price, and I don't want to spend more than $100.00 a month on my payment. He maid sure he met all my requirements. The bike is sick, my money is in the bank, I was in and out in about an hour and everybody digs my new ride. EBMS Rocks!!!!"Richard Neciuk | Pleasanton, CA
"i just purchased an 07 kawasaki 900 custom on thanksgiving weekend,i was very impressed with your company,i was not expecting to ride awaya on a new bike,as my credit was in bad shape.the sales person i talked to was jason williams,he took the time to look into my situation and helped me purchase a new bike the next day.i also talked to bill abel in parts and he was very helpful with all my questions about accessories for my bike.my overall impression about your dealership was great,thanks. i also want to say that your finance manager and general manager were great.thanks........gary tucker."gary tucker | san jose, CA